Privacy Policy

Last updated: June 2026

RYXEN (hereinafter "the Shop") attaches great importance to the protection of your personal data. This privacy policy informs you about how we collect, use, and protect your information, in accordance with the General Data Protection Regulation (GDPR — EU 2016/679).

1. Data Controller

The data controller is RYXEN, operating as a French micro-entrepreneur. For any questions regarding your data, please contact us at: support.ryxen@gmail.com

2. Data Collected

We collect the following data when you browse and make purchases:

• Identity information: first name, last name, email address
• Delivery information: postal address, phone number
• Payment information: securely processed via Shopify Payments (we never store your bank details)
• Browsing data: cookies, IP address, pages visited
• Marketing data: email address if you subscribe to our newsletter (via Klaviyo)

3. Purposes of Processing

Your data is used to:

• Process and ship your orders
• Manage your customer relationship and after-sales service
• Send you marketing communications (with your consent)
• Improve our shop and user experience
• Comply with our legal obligations

4. Data Sharing

Your data may be shared with:

• Shopify Inc. — shop hosting and payment processing
• Klaviyo — email marketing campaign management
• Our dropshipping suppliers — only information necessary for shipping your order
• Carriers — for the delivery of your packages

We never sell your personal data to third parties.

5. Your Rights (GDPR)

In accordance with the GDPR, you have the following rights:

• Right of access — obtain a copy of your data
• Right to rectification — correct inaccurate data
• Right to erasure — request the deletion of your data
• Right to object — object to processing for marketing purposes
• Right to data portability — receive your data in a structured format

To exercise your rights, please contact us at: support.ryxen@gmail.com. You can also lodge a complaint with the CNIL (www.cnil.fr).

6. Cookies

Our shop uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences via your browser settings.

7. Data Retention

Your data is retained for the period necessary for the performance of the contract and in accordance with applicable legal obligations (generally 3 to 5 years for accounting data).

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. Payments are secured by SSL protocol and processed via Shopify Payments.